TGP CRM Service Support Request

Help Me Connect Social Media:

For Social Planner

For Keyword Trigger Automation

For Both

Other

Business Legal Name: *

Business Address: *

Website URL *

Tax ID (EIN): *

Upload Your Tax ID

Calendar Name (for new):

Calendar Link (for updates):

Share your availability

If you have multiple time slots available in a day, separate them with commas. For example: 10:00 AM–2:00 PM, 4:00 PM–8:00 PM. Put "N/A" in case of no availability.

Monday *

Tuesday *

Wednesday *

Thursday *

Friday *

Saturday *

Sunday *

Upload Your Contact List *

Upload XLSX or CSV file

your contacts will be protected with TGP.

Please include a tag for the uploaded contact list if one is not already assigned.

Note: Ensure your contact list is clean by removing duplicates and verifying email addresses. Only include your customers or those who have explicitly consented to receive emails. Failing to do so may negatively impact your email deliverability and reputation.

Provide the media file (video or image) for scheduling.

Note: Videos or posts should be under 50MB. If the size exceeds 50MB, you can share a Google Drive link instead.

Google Drive link

**Shared link should be public.**

Date to Post *

To schedule recurring posts, set a time frame like "1st Jan to 2nd Feb daily at 10 PM," "every Tuesday," or "once a month.

Select Time to post

Custom Time

We will create a caption based on your post.

Create Caption with AI

Improve my Caption with AI

Post Caption

Call To Action Website Link/ Trigger Keyword *

Please ensure to include a clear call to action (CTA) or a link to your website here for better engagement.

What you want to send Customers? *

Tag or Describe the Contacts You Want to Target *

Send Email to Custom Tag/ Group

Email Subject

Provide a subject line that grabs attention and highlights the purpose of your email.

Improve Email Subject Using AI

Email Body

Improve Email Using AI *

Upload an Image to Attach to Your Email if any

Upload any image you'd like to include in your email and sms. Supported formats: JPG, PNG, GIF.

Date to Send Email *

Write the date and time when you'd like your email and SMS to be sent.

Time to Send Email *

Choose your Customer Group/Tag *

Custom Tag/ Group for SMS

SMS Body

Write a concise and engaging message that conveys the main point clearly within SMS within 320 characters limits to avoid any failure.

Call to Action Link *

What do you want your audience to do?

Improve SMS using AI

Upload Attachment (Image only)

Want to Send:

Date to Send SMS: *

Time to send SMS: *

Note: Up to 100 SMS will be sent within a 24-hour period in drip mode, between 9:00 AM and 5:00 PM. Due to strict government regulations, sending more messages could result in blocking or being marked as spam. SMS limit will increase as you sent more frequent messages. This is to prevent spam risk.

**Disclaimer: Additional charges will apply for messages exceeding your credit limit.

Enter Trigger Keywords *

These Keywords Will Activate the Automation-Use Commas to Separate Multiple Keywords, e.g., 'Free, eBook')

Direct Message (DM) Reply When Keyword is Triggered

Enter the Message to Be Sent Automatically When Someone Sends the Keyword

Provide the URL that will be opened when the button is clicked.

Button Name

Select the platform where you want to set up keyword automation.

Facebook

Instagram

SMS

Your allowed to choose multiple options

Headline/Title *

Subheadings *

Main Content

Call-to-Action (CTA) For Flyer

Additional Flyer Details

Provide a brief explanation of the content, purpose, or goal of the post to ensure it resonates with your audience.

Upload Your Logo and Image (You are allowed to attach multiple files)

Add your logo and any relevant image to personalize and enhance your post.

Describe the Flyer You want to create.

Provide details about the purpose, target audience, and key message of the post to ensure it aligns with your goals.

Upload Any Inspiration for Your Flyer

Share images, documents, or references that can guide the design and content of your post.

Enter Flyer Heading *

Provide a catchy and engaging headline for your flyer to grab attention.

Flyer Sub-Heading *

Enter Flyer Body Content *

Write the main details or message for your flyer. Keep it concise, informative, and engaging.

Flyer Call to Action

Upload Your Logo

Add your logo to personalize and brand your flyer or post.

Upload Your Image You Want to Include

Select and upload the image that you want to feature in your flyer or post.

Company's Brand Identity

Can you provide a brief description of your company? *

What is the mission and vision of your company? *

What is the unique selling proposition of your company? *

What is your company's target audience? *

Product & Service Details

What is the product/service that you want to promote in the AI video?

Can you provide a detailed description of the product/service?

What are the key features of your product/service?

Video Style & Format

What is the preferred length of the AI video?

Do you have any specific style in mind for the video?

Do you want the video to be animated, live-action, or a mix of both?

Do you have any color preferences for the video?

Do you have a specific tone in mind for the video?

Characters/People in the Video

Do you want any specific ethnic group or a diverse group of people to appear in the video?

What should be the age, gender, and ethnicity of these characters/people?

What professions should these characters/people have?

What should be the attire of these characters/people?

Should these characters/people represent any specific roles or personas?

Video Setting

Where should the video be set? (e.g., office, home, outdoors)

Should the setting have a modern, vintage, futuristic, or other specific look?

Should the setting change throughout the video?

Call to Action

What action do you want viewers to take after watching the video?

Should the call to action be subtle or direct?

Do you want any specific call-to-action text to be included in the video?

Where should the call-to-action be placed in the video?

Additional Details

Where will the video be displayed or broadcasted?

Do you have any specific deadlines for the video?

Do you have any branding guidelines that we should follow?

Describe the Issue You Are Facing *

Provide a clear description of the problem to help us assist you better.

Screen Recording Link (e.g., Loom)

Provide a link to your screen recording (e.g., from Loom) to help demonstrate the issue more clearly.

Upload Video/Screenshot

Attach a video or screenshot that helps illustrate the issue or provides additional context.

Title For New Addition 1

Website URL 1

Title For New Addition 2

Website URL 2

Title For New Addition 3

Website URL 3

Title For New Addition 4

Website URL 4

Upload Icon or Logo

Any other details or notes?

Which specific intake form needs to be updated?

Please list the exact questions/fields to be added, removed, or revised.

Are there any dropdown options, checkboxes, or radio buttons that need updating?

Should the form trigger any automations or workflows after submission?

Should this form be connected to a calendar, payment, or CRM pipeline?

Additional Details or Notes

What is the website or funnel name?

Website or funnel URL?

Which pages or funnel steps need updates?

Are there any issues or errors we should fix?

Do you need updates to forms, calendars, or payments?

Are there any automations that should be added or updated?

SMS

Notifications

Do you have the content/assets ready, or should we create/update them?

Any additional details or notes?

Full Name

Business Name

Email *

Phone *

Captcha

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

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